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Filigree Heart is an independent bricks & mortar shop, and online gift and lifestyle retailer.
Having spent many many years as a Retail Buyer for some of the country’s biggest retailers, Shona decided to set up business for herself.
The business opened in September 2015 in Shona’s local community of Birstall, Leicestershire. Filigree Heart is a real community business and actively encourages the local area to work together to encourage the Shop Independent message.
Filigree Heart has always had an online presence but with this side of the business becoming more and more important the website was update in Autumn 2021. This brought it right up to date with the latest payment options, better design and faster browsing and purchasing with the same great customer service.
If you are looking for gorgeous gifts for friends and family, or a treat for yourself, then Filigree Heart is the place to be. Stylish jewellery, handbags and fashion accessories, amazing smelling home fragrance and bath bombs, or lovely little gifts.
With the introduction of personalised gifts and the latest in house designed collection of hoodies & sweatshirts, this really adds to the unique offer at Filigree Heart. Shona uses her previous Buying experience and product development skills to source and develop gorgeous products from a large range of suppliers.
Customer Service is extremely important at Filigree Heart and every effort is made to ensure your online experience matches the excellent customer service you’ll receive in the Filigree Heart shop.