Free Delivery over £40

Free Delivery over £45

Placing an Order

  • By placing an order on this website, you are agreeing to the terms and conditions of Filigree Heart.
  • Orders are subject to availability. In the event we are unable to fulfil your order immediately or within the stated leadtime, we will contact you with an expected delivery date.
  • After placing your order, you will be sent an order confirmation e-mail.
  • When the goods have been despatched, we will keep you informed by sending e-mail confirmation.
  • For larger items, you may be contacted by the delivery firm directly to arrange a convenient delivery date.


  • Payment is safe and secure. Credit card details are not stored by Filigree Heart.
  • All major credit and debit cards are accepted for payment.
  • All credit and debit cards will be validated and authorised by the card issuer.


  • We endeavour to offer great value for money, but we do not offer price matching.
  • We reserve the right to withdraw an item from sale if appropriate.

Privacy and Cookies

  • Cookies are used to enable us to improve the website, based on customers shopping habits.
  • All details given to Filigree Heart are safe & secure.
  • No credit card details are retained by Filigree Heart.

Delivery and Returns

  • Please refer to our Delivery Policy and Returns Policy.
  • Delivery charges are for Mainland UK only. Delivery can be arranged for other locations outside of this, but a surcharge will need to be agreed and applied before goods are despatched.


It is not possible for us to accept cancellation of orders. Please refer to our Returns Policy.